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Getting Started

LabSkills is an organizational operating system that makes roles, skills, processes, and behaviors visible and actionable. Instead of guessing who can do what, what prerequisites are in place, or whether the right person is in the right role, teams get a clear, living system — connected, documented, and built to grow with the organization.

LabSkills is built for growing organizations that need clarity at scale such as labs, agencies, startups, and mid-sized companies where roles evolve, processes multiply, and keeping everyone aligned becomes harder as you grow.

LabSkills solves the chaos that comes with growth: unclear responsibilities, outdated processes, hidden skill gaps, and teams working in silos. It turns organizational complexity into operational clarity.

Traditional HR tools track people. LabSkills tracks how work actually happens: connecting skills, roles, and processes in real time. It’s not just about who’s employed; it’s about who does what, how, and why.

No. LabSkills is designed to be intuitive. If you can use a spreadsheet or project management tool, you can use LabSkills. Setup is guided, and our support team is always available.

LabSkills works for teams of all sizes. Small teams use it to build clarity early. Larger organizations use it to maintain clarity as they scale. The system adapts to your size.

Yes. We offer a free forever plan so you can explore the platform, set up your first roles and processes, and see how LabSkills fits your organization.

CORE CONCEPTS

A role is a set of responsibilities and required skills. It’s not just a job title—it’s a clear definition of what someone does and what they need to know to do it well.

A process is a structured way work gets done. It shows the steps, who’s involved, what skills are needed, and where handoffs happen. Processes in LabSkills stay current because they’re connected to real roles and skills.

Skills belong to people. Roles require skills. Processes involve roles. Everything is connected, so when you update one thing, the system reflects how it impacts everything else.

Org charts show hierarchy. LabSkills shows how the work flows. who collaborates with whom, which skills are involved, and where bottlenecks or gaps exist. It’s structure that matches reality.

PRICING & PLANS

LabSkills pricing is based on the number of users and the features you need. We offer flexible plans designed to grow with your organization.

We offer tiered plans for different team sizes and needs. Visit our Pricing Page for current plan details, or contact us for a custom enterprise solution. All plans include core features like role management, skill tracking, and process mapping. Higher-tier plans unlock advanced insights, integrations, and priority support. Refer to Pricing page for more info.

Pricing is per user for different organisational sizes.

yes. you will receive a heads up email with a new invoice 1 week before your subscription expires.

We’ll notify you before you hit your limit. You can upgrade to accommodate more users, or you can contact us to find the right solution. If you do not renew your subscription after 1 week notice, your account will downgrade to the free version.

Yes. If you need custom features, dedicated support, or higher user accesses, contact us for an enterprise plan tailored to your organization.

ACCOUNT & ONBOARDING

Visit labskills.ai, click here to sign up for free and follow the steps. You’ll need an email address and a few details about your organization.

Go to [labskills.ai/login] and enter your email and password. If you don’t have an account, you need to sign up here.

Pricing is per user for different organisational sizes.

Go to your account settings (usually under your profile icon), and update your email or password there. You’ll need to verify your new email if you change it.

LabSkills has different permission levels: Admin (full control), Manager (team oversight and editing), and user (view and self-reporting). You can customize permissions based on your needs.

Yes. Permissions can be set by role. Admins control who can create, edit, or view roles, skills, and processes. This ensures the right people have the right access.

Go to settings, click on user, and select “Deactivate” or “Remove.” Deactivated users can be reactivated later; removed users are permanently deleted from your workspace.

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