The “Products” application in LabSkills transforms scattered product documentation into integrated quality management software—structured, auditable, and linked to the people behind the processes. Anyone who has ever spent two weeks gathering documents from three different drives before an audit knows the real problem: it’s not a lack of documentation. It’s a lack of structure.
This is precisely where My Products comes in. Not as an HR tool, not as a mere document archive, but as a central module that connects everything your company offers with its associated processes, roles, and quality checks.
Why product documentation fails in most companies
Most companies have product documentation. On shared drives, in email attachments, in the minds of long-term employees. This works—until an audit is due, a new colleague needs to be trained, or a key person leaves the company.
Then it becomes clear: The documentation is there. It’s just not structured in a way that would allow it to be used at the crucial moment. This isn’t a problem of discipline, but a problem of structure. And a structural problem requires a structured tool—not just a better Excel spreadsheet.
What My Products as Integrated QM Software Can Do
My Products is the module within the LabSkills platform where managers define, document, and organize everything the company offers; products, services, solutions in one place.
Think of My Products as a product catalog with the operational level already built in. Each product in the module receives:
- A documented delivery process with all steps
- Clearly defined roles for each step (who is responsible?)
- Realistic time estimates per task
- The quality checks that must be undergone
- A clear separation between business and technical tasks
This effectively turns My Products into QM software for your product landscape — not because it carries a QMS label, but because it provides the substance that a quality management system needs: documented, traceable, role-linked processes.
This is how auditable documentation is created with My Products
Auditable documentation isn’t created by adding more files—it’s created through structure. Quality management software worthy of the name fulfills three criteria:
- It is findable. Not just somewhere on a drive, but as a central database, searchable by product, role, process step.
- It is up-to-date. Changes are maintained in the same entry where the information is used — no drift between two versions.
- It’s traceable. Who changed what and when? Versioning and timestamps answer this question without manual research.
My products cover all three. If an auditor asks how a specific product is delivered, the answer isn’t a file folder or a PowerPoint presentation, but a structured document outlining the delivery process, role assignments, and quality control. Compliance preparation is shifting from a last-minute marathon to routine.
Companies that implement structured knowledge management report up to 40% less inefficiency before audits. The reason is simple: when nothing needs to be searched for, the biggest time-waster in any audit preparation is eliminated.
Single Source of Truth: What exactly is changing
Single Source of Truth sounds like IT architecture. In practice, it’s an operational principle: There is exactly one place where the authoritative version of product information resides. All other locations—emails, old folders, word-of-mouth—are not the reference.
My products are precisely this one place. Three effects become immediately apparent as soon as product documentation is maintained there:
- Compliance preparation is no longer a last-minute effort. Auditors receive the information in exactly the format they expect.
- Onboarding is significantly shorter. New employees understand what the company offers and how within days. Teams onboard in days, not months.
- Dependence on individuals decreases. Knowledge remains even when people leave — if the product knowledge lives within the system, it doesn’t leave with the employee.
ISO 9001 and Compliance: How My Products Are Prepared
ISO 9001 requires documented information, not documented filing structures. The difference is significant: A well-maintained folder on a network drive formally fulfills the requirement. Quality management software like My Products, which links delivery processes with roles and quality checks, fulfills the spirit of the standard.
Specifically: ISO 9001 requires that processes be reproducible and verifiable. If Meine Produkte shows which steps are taken for which product, who is responsible for them, and what quality control takes place, a significant part of this requirement is already structurally covered.
My product is not ISO 9001 certification software. But as integrated QM software within the LabSkills platform, the module provides the documentation basis that an audit needs — without the need to build a separate compliance layer.
Still searching for documents before every audit? See how LabSkills’ My Products module keeps everything in one place — structured, role-linked, and always audit-ready. Make a free account here, or talk to us and describe your specific audit situation.
LabSkills Products is the module where your company’s products, services, and solutions are defined, documented, and linked to delivery processes, roles, and quality checks in one central location. It is effectively an integrated quality management software within LabSkills.
Each product in the “Products” application receives documented delivery steps, responsible roles, time estimates, and quality checks. This means the product documentation is not only stored but also operationally usable: searchable, versioned, and linked to the people responsible for carrying out the work.
A document management system (DMS) stores files. My Products links product information with processes, roles, and quality controls. An archive becomes an operational system that shows who does what, how it is checked, and what has changed and when.
My product structurally covers the requirements that ISO 9001 and comparable standards place on documented processes: reproducibility, role accountability, quality controls, and versioning. It does not replace certification software, but provides the documentation basis for it.
My product is suitable for SMEs with just a few employees and scales into regulated environments. It requires no dedicated IT infrastructure and is embedded as SaaS in the LabSkills platform — allowing for entry with small teams and expansion as complexity grows.