Getting Started

LabSkills is an organizational operating system that makes roles, skills, processes, and behaviors visible and actionable. Instead of guessing who can do what, what prerequisites are in place, or whether the right person is in the right role, teams get a clear, living system — connected, documented, and built to grow with the organization.

LabSkills is built for growing organizations that need clarity at scale such as labs, agencies, startups, and mid-sized companies where roles evolve, processes multiply, and keeping everyone aligned becomes harder as you grow.

LabSkills solves the chaos that comes with growth: unclear responsibilities, outdated processes, hidden skill gaps, and teams working in silos. It turns organizational complexity into operational clarity.

Traditional HR tools track people. LabSkills tracks how work actually happens: connecting skills, roles, and processes in real time. It’s not just about who’s employed; it’s about who does what, how, and why.

No. LabSkills is designed to be intuitive. If you can use a spreadsheet or project management tool, you can use LabSkills. Setup is guided, and our support team is always available.

LabSkills works for teams of all sizes. Small teams use it to build clarity early. Larger organizations use it to maintain clarity as they scale. The system adapts to your size.

Yes. We offer a free forever plan so you can explore the platform, set up your first roles and processes, and see how LabSkills fits your organization.

CORE CONCEPTS

A role is a set of responsibilities and required skills. It’s not just a job title—it’s a clear definition of what someone does and what they need to know to do it well.

A process is a structured way work gets done. It shows the steps, who’s involved, what skills are needed, and where handoffs happen. Processes in LabSkills stay current because they’re connected to real roles and skills.

Skills belong to people. Roles require skills. Processes involve roles. Everything is connected, so when you update one thing, the system reflects how it impacts everything else.

Org charts show hierarchy. LabSkills shows how the work flows. who collaborates with whom, which skills are involved, and where bottlenecks or gaps exist. It’s structure that matches reality.

PRICING & PLANS

LabSkills currently offers two pricing plans: a “Free Plan” with access to all features, which allows users to seamlessly integrate the platform into their organization; and the “Supporter Plan,” which provides us with additional motivation to further develop LabSkills into an improved version for all businesses.

A free plan and a Supporter plan. For more information, see our pricing overview.

We currently offer a free plan that allows you to use the platform without any restrictions.

ACCOUNT & ONBOARDING

Go to the LabSkills registration page and follow the instructions to sign up. You will need an email address and some information about your organization.

Go to the login page and enter your email address and password. If you don’t have an account yet, you’ll need to sign up here.

In the LabSkills login page, click on “forgot my password”, then you will receive an email that guides you to create a new password.

Go to your account settings (usually under your profile icon), and update your email or password there. You’ll need to verify your new email if you change it.

LabSkills has different permission levels: Admin (full control), Manager (team oversight and editing), and user (view and self-reporting). You can customize permissions based on your needs.

Yes. Permissions can be set by role. Admins control who can create, edit, or view roles, skills, and processes. This ensures the right people have the right access.

Go to settings, click on user, and select “Deactivate” or “Remove.” Deactivated users can be reactivated later; removed users are permanently deleted from your workspace.

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